Brand name: Goodal
Product name: Green Tangerine Vita-C Dark Spot Care Serum Mist (100ml)

Product Description:

1. The reason why this product is loved by everyone: Goodal's Green Tangerine Vita-C Dark Spot Care Serum Mist is adored by skincare enthusiasts for its innovative approach to addressing dark spots. This unique mist combines the convenience of a facial mist with the benefits of a dark spot care serum. It is loved for its ability to effectively target and reduce the appearance of dark spots and uneven skin tone, providing a more radiant complexion.
   
   
2. Product Features:

• Dual Functionality: Combines a serum and a mist for on-the-go dark spot care.
• Brightening Power: Enriched with green tangerine extract and vitamin C to brighten and even out skin tone.
• Targeted Application: The mist format allows for precise and convenient application to specific areas of concern.
• Hydration Boost: Provides essential moisture to the skin, enhancing overall skin health.
• Lightweight and Refreshing: The mist is refreshing and absorbs quickly without leaving a sticky residue.

3. Key Ingredients:

• Green Tangerine Extract: Rich in vitamin C, it helps reduce dark spots and brighten the skin.
• Niacinamide: Supports an even skin tone and texture.
• Adenosine: Known for its anti-aging properties, promoting smoother skin.
• Panthenol: Hydrates and soothes the skin.
• Citrus Extracts: Contribute to a revitalized complexion.

4. How to use:

• Shake the bottle to mix the serum and mist.
• Hold the bottle about 20-30cm away from your face and spray directly onto clean skin or targeted areas.
• Pat gently with fingertips for better absorption.

5. Skin Type Recommendation:

• Suitable for all skin types, especially those concerned with dark spots and uneven skin tone.
• Ideal for individuals seeking a convenient and effective dark spot care solution.
• Recommended for daily use as part of your skincare routine to achieve a brighter and more uniform complexion.

Goodal's Green Tangerine Vita-C Dark Spot Care Serum Mist offers a unique and efficient approach to dark spot care, making it a favorite among those looking to combat uneven skin tone and achieve a radiant complexion.

Ingredients:
Water, Caprylic/Capric Triglyceride, Glycerin, Coco-Caprylate/Caprate, Simmondsia Chinensis (Jojoba) Seed Oil, Niacinamide, Pentylene Glycol, Methylpropanediol, 1,2-Hexanediol, Camellia Japonica Seed Oil, Citrus Tangerina (Tangerine) Fruit Water, Citrus Tangerina (Tangerine) Extract, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Hippophae Rhamnoides Oil, Citrus Nobilis (Mandarin Orange) Peel Oil, Cynanchum Atratum Extract, Helianthus Annuus (Sunflower) Seed Oil, Citrus Aurantium Dulcis (Orange) Peel Oil, Althaea Rosea Flower Extract, Citrus Tangerina (Tangerine) Peel Oil, Sodium Hyaluronate, Hydrolyzed Hyaluronic Acid, Hyaluronic Acid, Sodium Chloride, Glycereth-26, Sodium PCA, Caprylyl/Capryl Glucoside, Dipotassium Glycyrrhizate, Panthenol, Trehalose, Adenosine, Butylene Glycol, Trisodium Ethylenediamine Disuccinate, Tocopherol, Beta-Glucan, Ethylhexylglycerin, Biotin, 3-O-Ethyl Ascorbic Acid, Hydroxypropyltrimonium Hyaluronate, Sodium Acetylated Hyaluronate, Hydrolyzed Sodium Hyaluronate, Sodium Hyaluronate Crosspolymer, Potassium Hyaluronate, Xanthan Gum, Limonene, Linalool

Shipping Process Guide

1. Add your chosen item(s) into your shopping cart.
2. Confirm your selected item(s) and finalize the order.
3. Once payment is made, the status of the order will show as “Purchase Completed.”
4. Preparing Shipment
   • Allow us 2-3 business days to process and ready your order for shipment.
   • All orders will be scheduled for shipment at 2 PM KST (Korea Standard Time) on each working day. Once an order is dispatched, cancellation cannot be accommodated.
   • You may cancel your order at any time prior to 2 PM KST.
   • Our distribution centers do not send out packages on weekends or Korean holidays.
5. Shipment in Progress
   • Tracking number and details can be checked on the My Shopping page.
6. Shipping
   
   • Our shipping service provides door-to-door courier service.
   • We offer Standard Shipping and Express shipping service.
   • We exclusively use Korea Post and EMS as our preferred couriers to ensure accurate tracking and secure delivery of your shipments.
   • Standard shipping: Korea Post standard shipping service
   • Express shipping: EMS via Korea Post
   • The shipping times may vary depending on the destination country. Typically, standard shipping takes between 7 to 18 days, while express shipping generally takes 4 to 12 days from dispatch.

Shipping Fee

• Standard Shipping Fee: Group A($15) / Group B($20) / Group C($25)
• Express Shipping Fee: Group A($20) / Group B($30) / Group C($35)
• Free Standard Shipping on all orders over Group A($80) / Group B($90) / Group C($110)
  
• Free Express Shipping on all orders over Group A($90) / Group B($110) / Group C($140)
  
• Please note that all shipping fees are subject to change at any time depend on the circumstances.

Shipping Available Country

Please ensure you verify the list of countries where shipping is available before placing an order.

Global (Group A):

• Asia(Mid-east, East, South): Japan, Hong Kong, China, Singapore, Laos, Macao, Malaysia, Mongolia, Myanmar, Vietnam, Cambodia, Taiwan, Philippines, Indonesia

Global (Group B):

• Asia(Mid-east, East, South): Nepal, Bangladesh, Bhutan, Brunei Darussalam, Saudi Arabia, Sri Lanka, United Arab Emirates, Azerbauan, Oman, Jordan, Uzbekistan, India, Kazakhstan, Qatar, Thailand, Pakistan, Maldives(Male city only)
• Europe: United Kingdom, France, Spain, Greece, Netherlands, Norway, Denmark, Germany, Latvia, Romania, Luxembourg, Lithuania,  Vatican, Belgium,  Bulgaria(Rep), Sweden, Switzerland, Slovenia, Ireland, Estonia, Austria, Ukraine, Czech Rep, Croatia, Turkey, Portugal, Poland, Finland, Hungary, Moldova, Albania
• America(North, Mid, South): United States, Canada
• Oceania: Australia, New Zealand

Global (Group C):

• America(North, Mid, South): Mexico, Brazil, Argentina, Chile, Peru, Costarica, Ecuador
• Africa: Nigeria, Egypt, Kenya, Tanzania, Tunisia, Algeria, Morocco, Zambia, Rwanda
• Europe: Italy* (Standard Shipping only)

Easy & Safe Shipping Tracking

• Once your shipment is dispatched and shipped from Korea Post, Korea post issues out the shipping tracking number.
• We will upload this shipping tracking number on your order detail, so you can track down your shipment just by clicking it. The link will be directed to your country's post office website.
• The shipping tracking number will be sent to your email as well.
  
  

Customs Duties & Policies

• The receiver of an international package might have to pay customs duties once the shipment arrives in the recipient's country.
• Any extra charges for import clearance are the recipient's responsibility. K-PLY doesn't have influence over these fees and can't estimate what they might be.
• Customs policies vary widely, so for more details, reach out to your local customs office.

Delays / Unclaimed Parcels / Failed delivery

• Please be advised that certain countries may impose additional customs clearance procedures, which are contingent upon the practices of their respective customs authorities. These procedures can potentially result in delays beyond the initially estimated shipping duration.
• It is important to note that K-PLY does not assume responsibility for customs duties, import taxes, or any delays associated with customs processing within your country. Additionally, unclaimed parcels are not within the responsibility of K-PLY. Should a parcel be returned to K-PLY due to non-claim, a refund will be issued, subject to the deduction of the initial shipping fee.
• Please be aware that failed deliveries caused by an incorrect address or parcels lost during handling by the recipient country's postal service are not eligible for a refund.

Return Policy

Please note that K-PLY do not offer returns for orders.

• Packages returned due to recipient absence/wrong or insufficient address will not be refunded. Make sure you check your zip codes and detailed addresses before checkout.

Damanged/Wrong Items Sent

• Before contacting customer service, please prepare the following information:
• Order Number
• Photos of Opened Package
• Photos of Damaged/Wrong Items or Damaged Parts.
• Reach out to our customer service (kply.cs@gmail.com) within 7 days after receiving your package.
• K-PLY covers all shipping fees for exchanges/refunds due to damaged or wrong items sent.

Missing Items

• Before reaching out to customer service, please prepare the following:
• Order Number
• Photos of Opened Package
• Photos of Items sent
• If an item is missing from your order, contact our customer service (kply.cs@gmail.com) within 7 days after receiving your package.
• K-PLY will cover all costs related to reshipping the missing item(s).
• Once we approve your missing item claim, we'll immediately send the correct item to your address.