Brand name: Rejuran
Product name: Healer Perfect Healing V Tighter Mask (20g, 4sheets)

Product Description:

1. The reason why this product is loved by everyone: The Rejuran Healer Perfect Healing V Tighter Mask is cherished for its remarkable ability to rejuvenate and tighten the skin. Loved by skincare enthusiasts worldwide, it provides a spa-like experience at home, delivering visible results after each use. This mask has become a favorite for its capacity to restore a youthful V-shaped contour to the face.
   
   

2. Product Features:

   • Innovative V-shaped mask design for enhanced facial contouring.
   • Intensive lifting and firming properties to reduce sagging skin.
   • Deep hydration and nourishment for a radiant complexion.
   • Four-sheet mask pack for extended use and lasting benefits.
   • Suitable for all skin types, making it accessible to a wide audience.
     
     

3. Key Ingredients:

   • Collagen: Boosts skin elasticity and resilience.
   • Hyaluronic Acid: Provides deep hydration and plumping effects.
   • Adenosine: Supports skin regeneration and reduces the signs of aging.
   • Aloe Vera Extract: Soothes and calms the skin, reducing redness.
   • Vitamin E: Provides antioxidant benefits for skin protection.
     
     

4. How to use:

   • Step 1: Cleanse your face thoroughly and pat dry.
   • Step 2: Open the mask pack and unfold the V-shaped mask.
   • Step 3: Apply the mask to your face, positioning it to enhance the V-shaped contour. Leave it on for the recommended time.
     
     

5. Skin Type Recommendation:

   • Suitable for all skin types, including sensitive skin.
   • Ideal for those seeking a non-invasive solution for facial tightening.
   • Perfect for individuals looking to rejuvenate and hydrate their skin for a youthful appearance.
     
     

The Rejuran Healer Perfect Healing V Tighter Mask offers the luxury of spa-quality skincare in the comfort of your own home. Experience the benefits of a V-shaped face and youthful radiance with each use of this innovative mask.

Ingredients:
Water, Glycerin, Squalane, Butylene Glycol, Dipropylene Glycol, Niacinamide, Methylpropanediol, Caprylyl Methicone, Vinyl Dimethicone, Chlorella Vulgaris Extract, Cacao Seed Extract, Sodium Hyaluronate, Althaea Rosea Flower Extract, Hydrolyzed Collagen, Sunflower Seed Oil, Lupinus Albus Seed Extract, Nymphaea Alba Flower Extract, Hydrogenated Polydecene, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Panthenol, Hydroxyacetophenone, Dimethiconol, Acrylates/C10-30 Dna Alkyl Acrylate Crosspolymer, Polymethylsilsesquioxane, Troedmethamine, Troedmethamine, Glyceryl Acrylate/Acrylic Acid Copolymer, Allantoin, Polyacrylate Crosspolymer-6, 1,2-Hexanediol, Caprylyl Glycol, Polyglyceryl-10 Laurate, Propanediol, Ethylhexylglycerin, Adenosine, Glucose, Pentylene Glycol, Dipotassium Glycyrrhizate, Fructooligosaccharides, Fructose, Sorbitan Isostearate, Acetylglucosamine, Dextrin, Poly(Tripeptide-6), Sodium Hyaluronatee Crosspolymer, Sodium Palmitoylproline, Glycine, Serine, Glutamic Acid, Aspartic Acid, Leucine, Dipeptide Diaminobutyroyl Benzylamide Diacetate, Palmitoyl Tripeptide-5, Tetradecyl Aminobutyroylvalylaminobutyric Urea Trifluoroacetate Urea Trifluoroacetate, Alanine, Lysine, Arginine, Tyrosine, Phenylalanine, Proline, Threonine, Valine, Isoleucine, Histidine, Cysteine, Methionine, Tocopherol, Magnesium Chloride, Caffeine, Xanthan Gum, Disodium EDTA, Fragrance

Shipping Process Guide

1. Add your chosen item(s) into your shopping cart.
2. Confirm your selected item(s) and finalize the order.
3. Once payment is made, the status of the order will show as “Purchase Completed.”
4. Preparing Shipment
   • Allow us 2-3 business days to process and ready your order for shipment.
   • All orders will be scheduled for shipment at 2 PM KST (Korea Standard Time) on each working day. Once an order is dispatched, cancellation cannot be accommodated.
   • You may cancel your order at any time prior to 2 PM KST.
   • Our distribution centers do not send out packages on weekends or Korean holidays.
5. Shipment in Progress
   • Tracking number and details can be checked on the My Shopping page.
6. Shipping
   
   • Our shipping service provides door-to-door courier service.
   • We offer Standard Shipping and Express shipping service.
   • We exclusively use Korea Post and EMS as our preferred couriers to ensure accurate tracking and secure delivery of your shipments.
   • Standard shipping: Korea Post standard shipping service
   • Express shipping: EMS via Korea Post
   • The shipping times may vary depending on the destination country. Typically, standard shipping takes between 7 to 18 days, while express shipping generally takes 4 to 12 days from dispatch.

Shipping Fee

• Standard Shipping Fee: Group A($15) / Group B($20) / Group C($25)
• Express Shipping Fee: Group A($20) / Group B($30) / Group C($35)
• Free Standard Shipping on all orders over Group A($80) / Group B($90) / Group C($110)
  
• Free Express Shipping on all orders over Group A($90) / Group B($110) / Group C($140)
  
• Please note that all shipping fees are subject to change at any time depend on the circumstances.

Shipping Available Country

Please ensure you verify the list of countries where shipping is available before placing an order.

Global (Group A):

• Asia(Mid-east, East, South): Japan, Hong Kong, China, Singapore, Laos, Macao, Malaysia, Mongolia, Myanmar, Vietnam, Cambodia, Taiwan, Philippines, Indonesia

Global (Group B):

• Asia(Mid-east, East, South): Nepal, Bangladesh, Bhutan, Brunei Darussalam, Saudi Arabia, Sri Lanka, United Arab Emirates, Azerbauan, Oman, Jordan, Uzbekistan, India, Kazakhstan, Qatar, Thailand, Pakistan, Maldives(Male city only)
• Europe: United Kingdom, France, Spain, Greece, Netherlands, Norway, Denmark, Germany, Latvia, Romania, Luxembourg, Lithuania,  Vatican, Belgium,  Bulgaria(Rep), Sweden, Switzerland, Slovenia, Ireland, Estonia, Austria, Ukraine, Czech Rep, Croatia, Turkey, Portugal, Poland, Finland, Hungary, Moldova, Albania
• America(North, Mid, South): United States, Canada
• Oceania: Australia, New Zealand

Global (Group C):

• America(North, Mid, South): Mexico, Brazil, Argentina, Chile, Peru, Costarica, Ecuador
• Africa: Nigeria, Egypt, Kenya, Tanzania, Tunisia, Algeria, Morocco, Zambia, Rwanda
• Europe: Italy* (Standard Shipping only)

Easy & Safe Shipping Tracking

• Once your shipment is dispatched and shipped from Korea Post, Korea post issues out the shipping tracking number.
• We will upload this shipping tracking number on your order detail, so you can track down your shipment just by clicking it. The link will be directed to your country's post office website.
• The shipping tracking number will be sent to your email as well.
  
  

Customs Duties & Policies

• The receiver of an international package might have to pay customs duties once the shipment arrives in the recipient's country.
• Any extra charges for import clearance are the recipient's responsibility. K-PLY doesn't have influence over these fees and can't estimate what they might be.
• Customs policies vary widely, so for more details, reach out to your local customs office.

Delays / Unclaimed Parcels / Failed delivery

• Please be advised that certain countries may impose additional customs clearance procedures, which are contingent upon the practices of their respective customs authorities. These procedures can potentially result in delays beyond the initially estimated shipping duration.
• It is important to note that K-PLY does not assume responsibility for customs duties, import taxes, or any delays associated with customs processing within your country. Additionally, unclaimed parcels are not within the responsibility of K-PLY. Should a parcel be returned to K-PLY due to non-claim, a refund will be issued, subject to the deduction of the initial shipping fee.
• Please be aware that failed deliveries caused by an incorrect address or parcels lost during handling by the recipient country's postal service are not eligible for a refund.

Return Policy

Please note that K-PLY do not offer returns for orders.

• Packages returned due to recipient absence/wrong or insufficient address will not be refunded. Make sure you check your zip codes and detailed addresses before checkout.

Damanged/Wrong Items Sent

• Before contacting customer service, please prepare the following information:
• Order Number
• Photos of Opened Package
• Photos of Damaged/Wrong Items or Damaged Parts.
• Reach out to our customer service (kply.cs@gmail.com) within 7 days after receiving your package.
• K-PLY covers all shipping fees for exchanges/refunds due to damaged or wrong items sent.

Missing Items

• Before reaching out to customer service, please prepare the following:
• Order Number
• Photos of Opened Package
• Photos of Items sent
• If an item is missing from your order, contact our customer service (kply.cs@gmail.com) within 7 days after receiving your package.
• K-PLY will cover all costs related to reshipping the missing item(s).
• Once we approve your missing item claim, we'll immediately send the correct item to your address.