Brand name: Medi Peel
Product name: Bio-intense Glutathione White Ampoule (30ml)

Product Description:

1. The reason why this product is loved by everyone: Medi Peel's Bio-intense Glutathione White Ampoule is cherished for its remarkable skin-brightening properties, making it a sought-after choice among skincare enthusiasts. This potent ampoule effectively reduces the appearance of dark spots, hyperpigmentation, and uneven skin tone, promoting a brighter and more radiant complexion. Loved for its ability to enhance skin clarity, it has gained popularity as a must-have product for achieving a luminous glow.
   
   
2. Product Features:

• Skin Brightening: Contains powerful ingredients to reduce the appearance of dark spots and promote even skin tone.
• Antioxidant Protection: Glutathione and other antioxidants help protect the skin from environmental damage.
• Hydration Boost: Infuses the skin with moisture, enhancing its overall health and vitality.
• Lightweight Texture: Absorbs quickly, leaving no residue, suitable for daily use.
• Versatile Application: Can be used on the face and other areas with pigmentation concerns.

3. Key Ingredients:

• Glutathione: Known for its skin-brightening and antioxidant properties.
• Niacinamide: Helps reduce the appearance of dark spots and promotes a brighter complexion.
• Sodium Hyaluronate: Provides hydration and maintains skin moisture.
• Arbutin: Aids in skin lightening and pigmentation reduction.
• Vitamin C: An antioxidant that supports skin brightness and clarity.

4. How to use:

• After cleansing and toning, apply an appropriate amount to the face and other areas with pigmentation concerns.
• Gently pat for better absorption.
• Use in your morning and evening skincare routine.

5. Skin Type Recommendation:

• Suitable for all skin types, especially those with pigmentation concerns or looking to achieve a brighter complexion.
• Ideal for individuals seeking a solution for dark spots, uneven skin tone, and dullness.
• Recommended for daily use to enhance skin luminosity and clarity.

Medi Peel's Bio-intense Glutathione White Ampoule is a beloved skincare solution renowned for its skin-brightening properties. It's suitable for all skin types and effectively reduces the appearance of dark spots, making it an essential addition to your daily skincare routine for a radiant complexion.

Ingredients:
Water, Niacinamide, Helianthus Annuus (Sunflower) Seed Oil, Glutathione, Mentha Piperita (Peppermint) Leaf Extract, Primula Veris Extract, Achillea Millefolium Extract, Malva Sylvestris (Mallow) Extract, Melissa Officinalis Leaf Extract, Veronica Officinalis Extract, Trichosanthes kirilowii root Extract, Phyllanthus emblica Fruit Extract, Morus Alba Bark Extract, Hamamelis Virginiana (Witch Hazel) Leaf Extract, Sodium Hyaluronate, Glyceryl Arachidonate, Glyceryl Linolenate, Panthenol, Tocopheryl Acetate, Sodium Ascorbyl Phosphate, Pyridoxine, Folic Acid, Thiamine HCL, Cyanocobalamin, Biotin, Retinyl Palmitate, Acetyl Hexapeptide-8, Copper Tripeptide-1, Oligopeptide-29, Oligopeptide-32, Palmitoyl Pentapeptide-4, Cetearyl Olivate, Polyacrylamide, Sorbitan Olivate, 1,2-Hexanediol, Pulsatilla Koreana Extract, Zanthoxylum Piperitum Fruit Extract, Usnea Barbata (Lichen) Extract, C13-14 Isoparaffin, Fragrance, Carbomer, Triethanolamine, Glycerin, Laureth-7, Butylene Glycol, Ethylhexylglycerin, Hydrogenated Lecithin, Polyglyceryl-10 stearate

Shipping Process Guide

1. Add your chosen item(s) into your shopping cart.
2. Confirm your selected item(s) and finalize the order.
3. Once payment is made, the status of the order will show as “Purchase Completed.”
4. Preparing Shipment
   • Allow us 2-3 business days to process and ready your order for shipment.
   • All orders will be scheduled for shipment at 2 PM KST (Korea Standard Time) on each working day. Once an order is dispatched, cancellation cannot be accommodated.
   • You may cancel your order at any time prior to 2 PM KST.
   • Our distribution centers do not send out packages on weekends or Korean holidays.
5. Shipment in Progress
   • Tracking number and details can be checked on the My Shopping page.
6. Shipping
   
   • Our shipping service provides door-to-door courier service.
   • We offer Standard Shipping and Express shipping service.
   • We exclusively use Korea Post and EMS as our preferred couriers to ensure accurate tracking and secure delivery of your shipments.
   • Standard shipping: Korea Post standard shipping service
   • Express shipping: EMS via Korea Post
   • The shipping times may vary depending on the destination country. Typically, standard shipping takes between 7 to 18 days, while express shipping generally takes 4 to 12 days from dispatch.

Shipping Fee

• Standard Shipping Fee: Group A($15) / Group B($20) / Group C($25)
• Express Shipping Fee: Group A($20) / Group B($30) / Group C($35)
• Free Standard Shipping on all orders over Group A($80) / Group B($90) / Group C($110)
  
• Free Express Shipping on all orders over Group A($90) / Group B($110) / Group C($140)
  
• Please note that all shipping fees are subject to change at any time depend on the circumstances.

Shipping Available Country

Please ensure you verify the list of countries where shipping is available before placing an order.

Global (Group A):

• Asia(Mid-east, East, South): Japan, Hong Kong, China, Singapore, Laos, Macao, Malaysia, Mongolia, Myanmar, Vietnam, Cambodia, Taiwan, Philippines, Indonesia

Global (Group B):

• Asia(Mid-east, East, South): Nepal, Bangladesh, Bhutan, Brunei Darussalam, Saudi Arabia, Sri Lanka, United Arab Emirates, Azerbauan, Oman, Jordan, Uzbekistan, India, Kazakhstan, Qatar, Thailand, Pakistan, Maldives(Male city only)
• Europe: United Kingdom, France, Spain, Greece, Netherlands, Norway, Denmark, Germany, Latvia, Romania, Luxembourg, Lithuania,  Vatican, Belgium,  Bulgaria(Rep), Sweden, Switzerland, Slovenia, Ireland, Estonia, Austria, Ukraine, Czech Rep, Croatia, Turkey, Portugal, Poland, Finland, Hungary, Moldova, Albania
• America(North, Mid, South): United States, Canada
• Oceania: Australia, New Zealand

Global (Group C):

• America(North, Mid, South): Mexico, Brazil, Argentina, Chile, Peru, Costarica, Ecuador
• Africa: Nigeria, Egypt, Kenya, Tanzania, Tunisia, Algeria, Morocco, Zambia, Rwanda
• Europe: Italy* (Standard Shipping only)

Easy & Safe Shipping Tracking

• Once your shipment is dispatched and shipped from Korea Post, Korea post issues out the shipping tracking number.
• We will upload this shipping tracking number on your order detail, so you can track down your shipment just by clicking it. The link will be directed to your country's post office website.
• The shipping tracking number will be sent to your email as well.
  
  

Customs Duties & Policies

• The receiver of an international package might have to pay customs duties once the shipment arrives in the recipient's country.
• Any extra charges for import clearance are the recipient's responsibility. K-PLY doesn't have influence over these fees and can't estimate what they might be.
• Customs policies vary widely, so for more details, reach out to your local customs office.

Delays / Unclaimed Parcels / Failed delivery

• Please be advised that certain countries may impose additional customs clearance procedures, which are contingent upon the practices of their respective customs authorities. These procedures can potentially result in delays beyond the initially estimated shipping duration.
• It is important to note that K-PLY does not assume responsibility for customs duties, import taxes, or any delays associated with customs processing within your country. Additionally, unclaimed parcels are not within the responsibility of K-PLY. Should a parcel be returned to K-PLY due to non-claim, a refund will be issued, subject to the deduction of the initial shipping fee.
• Please be aware that failed deliveries caused by an incorrect address or parcels lost during handling by the recipient country's postal service are not eligible for a refund.

Return Policy

Please note that K-PLY do not offer returns for orders.

• Packages returned due to recipient absence/wrong or insufficient address will not be refunded. Make sure you check your zip codes and detailed addresses before checkout.

Damanged/Wrong Items Sent

• Before contacting customer service, please prepare the following information:
• Order Number
• Photos of Opened Package
• Photos of Damaged/Wrong Items or Damaged Parts.
• Reach out to our customer service (kply.cs@gmail.com) within 7 days after receiving your package.
• K-PLY covers all shipping fees for exchanges/refunds due to damaged or wrong items sent.

Missing Items

• Before reaching out to customer service, please prepare the following:
• Order Number
• Photos of Opened Package
• Photos of Items sent
• If an item is missing from your order, contact our customer service (kply.cs@gmail.com) within 7 days after receiving your package.
• K-PLY will cover all costs related to reshipping the missing item(s).
• Once we approve your missing item claim, we'll immediately send the correct item to your address.