Brand name: Sungboon Editor
Product name: Green Tomato Pore Lifting Ampoule+ (30ml)

Product Description:

1. The reason why this product is loved by everyone: Sungboon Editor's Green Tomato Pore Lifting Ampoule+ is adored for its multifaceted benefits. This ampoule excels in pore care, skin relaxation, and brightening, making it a versatile solution for various skin concerns. It is revered for its effectiveness in enhancing skin texture and radiance, appealing to a broad audience.
   
   
2. Product Features:

• Pore Lifting: This ampoule is specially formulated to tighten and lift pores, improving overall skin texture.
• Skin Relaxation: It helps relax and soothe the skin, reducing irritation and redness.
• Brightening Effect: The Green Tomato ingredient brightens dull skin, leaving it radiant and refreshed.
• Moisturizing: It provides essential moisture to dry skin, helping to improve wrinkles and fine lines.
• Non-Sticky Formula: Despite its moisturizing properties, it doesn't leave a sticky residue on the skin, ensuring comfort.

3. Key Ingredients:

• Green Tomato: Provides vertical pore care with green tomatoes.
• Antisebum P: Cares vertical pores.
• Bellis Perennis (Daisy) Flower: Cares melanin pores.
• Moisturizing Agents: Infused with moisturizing ingredients to combat dryness and improve skin elasticity.
  
• Skin Relaxants: Contains components that soothe and relax the skin for a more comfortable feel.
• Brightening Agents: The ampoule includes ingredients that work together to brighten the skin and improve overall radiance.
• Pore-Tightening Elements: Helps in tightening and reducing the appearance of pores.

4. How to use:

• After cleansing, apply a suitable amount of the ampoule to the face.
• Gently massage it into the skin, ensuring even distribution.
• Follow with your regular skincare routine. Can be used both in the morning and evening.

5. Skin Type Recommendation:

• Ideal for individuals looking to improve skin texture and address pore concerns.
• Suitable for those with dull or tired-looking skin in need of a brightening boost.
• Recommended for all skin types, including those with dry or sensitive skin.

Ingredients:
Water,Butylene Glycol, Glycerin, Xylitol, 1,2-Hexanediol, Niacinamide, Dipropylene Glycol, Ethanol, Trehalose, Xanthan Gum, C12-13 Pareth-9, Carbomer, Dipotassium Glycyrrhizate, Tromethamine, Allantoin, Polymethylsilsesquioxane, Sodium Citrate, Adenosine, Melia Azadirachta Leaf Extract, Melia Azadirachta Flower Extract, Styrene/Acrylates Copolymer, Solanum Lycopersicum (Tomato) Fruit Extract, Bellis Perennis (Daisy) Flower Extract, Hydrolyzed Collagen, Panthenol, Gluconolactone, Coccinia Indica Fruit Extract, Amber Powder, Solanum Melongena (Eggplant) Fruit Extract, Ocimum Sanctum Leaf Extract, Curcuma Longa (Turmeric) Root Extract, Corallina Officinalis Extract, Moringa Oleifera Seed Oil, Hydrogenated Polyisobutene, Hydrogenated Lecithin, Sodium Hyaluronate, Ceramide NP, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Hydroxypropyltrimonium Hyaluronate, Sodium Hyaluronate Crosspolymer, Pueraria Lobata Root Extract, Pinus Palustris Leaf Extract, Ulmus Davidiana Root Extract, Oenothera Biennis (Evening Primrose) Flower Extract, Anemarrhena Asphodeloides Root Extract, Ethylhexylglycerin, Methyldihydrojasmonate, Disodium EDTA, Phenethyl Alcohol, Sodium Chloride, Disodium Phosphate, Potassium Chloride, Potassium Phosphate, Ethyl Linalool, Ethylene Brassylate, Linalyl Acetate, Eucalyptol, Methylenedioxyphenyl Methylpropanal, 2-t-Butylcyclohexyl Acetate, Hexenyl Acetate, 3-Hexenol, 2,4-Dimethyl-3-Cyclohexene Carboxaldehyde, Benzyl Glycol, Tocopherol, Raspberry Ketone

Shipping Process Guide

1. Add your chosen item(s) into your shopping cart.
2. Confirm your selected item(s) and finalize the order.
3. Once payment is made, the status of the order will show as “Purchase Completed.”
4. Preparing Shipment
   • Allow us 2-3 business days to process and ready your order for shipment.
   • All orders will be scheduled for shipment at 2 PM KST (Korea Standard Time) on each working day. Once an order is dispatched, cancellation cannot be accommodated.
   • You may cancel your order at any time prior to 2 PM KST.
   • Our distribution centers do not send out packages on weekends or Korean holidays.
5. Shipment in Progress
   • Tracking number and details can be checked on the My Shopping page.
6. Shipping
   
   • Our shipping service provides door-to-door courier service.
   • We offer Standard Shipping and Express shipping service.
   • We exclusively use Korea Post and EMS as our preferred couriers to ensure accurate tracking and secure delivery of your shipments.
   • Standard shipping: Korea Post standard shipping service
   • Express shipping: EMS via Korea Post
   • The shipping times may vary depending on the destination country. Typically, standard shipping takes between 7 to 18 days, while express shipping generally takes 4 to 12 days from dispatch.

Shipping Fee

• Standard Shipping Fee: Group A($15) / Group B($20) / Group C($25)
• Express Shipping Fee: Group A($20) / Group B($30) / Group C($35)
• Free Standard Shipping on all orders over Group A($80) / Group B($90) / Group C($110)
  
• Free Express Shipping on all orders over Group A($90) / Group B($110) / Group C($140)
  
• Please note that all shipping fees are subject to change at any time depend on the circumstances.

Shipping Available Country

Please ensure you verify the list of countries where shipping is available before placing an order.

Global (Group A):

• Asia(Mid-east, East, South): Japan, Hong Kong, China, Singapore, Laos, Macao, Malaysia, Mongolia, Myanmar, Vietnam, Cambodia, Taiwan, Philippines, Indonesia

Global (Group B):

• Asia(Mid-east, East, South): Nepal, Bangladesh, Bhutan, Brunei Darussalam, Saudi Arabia, Sri Lanka, United Arab Emirates, Azerbauan, Oman, Jordan, Uzbekistan, India, Kazakhstan, Qatar, Thailand, Pakistan, Maldives(Male city only)
• Europe: United Kingdom, France, Spain, Greece, Netherlands, Norway, Denmark, Germany, Latvia, Romania, Luxembourg, Lithuania,  Vatican, Belgium,  Bulgaria(Rep), Sweden, Switzerland, Slovenia, Ireland, Estonia, Austria, Ukraine, Czech Rep, Croatia, Turkey, Portugal, Poland, Finland, Hungary, Moldova, Albania
• America(North, Mid, South): United States, Canada
• Oceania: Australia, New Zealand

Global (Group C):

• America(North, Mid, South): Mexico, Brazil, Argentina, Chile, Peru, Costarica, Ecuador
• Africa: Nigeria, Egypt, Kenya, Tanzania, Tunisia, Algeria, Morocco, Zambia, Rwanda
• Europe: Italy* (Standard Shipping only)

Easy & Safe Shipping Tracking

• Once your shipment is dispatched and shipped from Korea Post, Korea post issues out the shipping tracking number.
• We will upload this shipping tracking number on your order detail, so you can track down your shipment just by clicking it. The link will be directed to your country's post office website.
• The shipping tracking number will be sent to your email as well.
  
  

Customs Duties & Policies

• The receiver of an international package might have to pay customs duties once the shipment arrives in the recipient's country.
• Any extra charges for import clearance are the recipient's responsibility. K-PLY doesn't have influence over these fees and can't estimate what they might be.
• Customs policies vary widely, so for more details, reach out to your local customs office.

Delays / Unclaimed Parcels / Failed delivery

• Please be advised that certain countries may impose additional customs clearance procedures, which are contingent upon the practices of their respective customs authorities. These procedures can potentially result in delays beyond the initially estimated shipping duration.
• It is important to note that K-PLY does not assume responsibility for customs duties, import taxes, or any delays associated with customs processing within your country. Additionally, unclaimed parcels are not within the responsibility of K-PLY. Should a parcel be returned to K-PLY due to non-claim, a refund will be issued, subject to the deduction of the initial shipping fee.
• Please be aware that failed deliveries caused by an incorrect address or parcels lost during handling by the recipient country's postal service are not eligible for a refund.

Return Policy

Please note that K-PLY do not offer returns for orders.

• Packages returned due to recipient absence/wrong or insufficient address will not be refunded. Make sure you check your zip codes and detailed addresses before checkout.

Damanged/Wrong Items Sent

• Before contacting customer service, please prepare the following information:
• Order Number
• Photos of Opened Package
• Photos of Damaged/Wrong Items or Damaged Parts.
• Reach out to our customer service (kply.cs@gmail.com) within 7 days after receiving your package.
• K-PLY covers all shipping fees for exchanges/refunds due to damaged or wrong items sent.

Missing Items

• Before reaching out to customer service, please prepare the following:
• Order Number
• Photos of Opened Package
• Photos of Items sent
• If an item is missing from your order, contact our customer service (kply.cs@gmail.com) within 7 days after receiving your package.
• K-PLY will cover all costs related to reshipping the missing item(s).
• Once we approve your missing item claim, we'll immediately send the correct item to your address.